Monday, September 21 2026

Cotti Coffee's APP was suddenly removed from the Apple Store, and the official response stated that it is undergoing a version upgrade and is being restored to the shelves.

After Luckin adjusted its 9.9-yuan coupon rules, many consumers switched to Cotti's 8.8-yuan discount, and Cotti recently became the top choice for many coffee lovers as a result. However, some netizens discovered that the Cotti Coffee app could no longer be downloaded from the Apple App Store, with the system prompting that the developer had removed the app. This sudden situation sparked widespread speculation, with some worrying that Cotti was having operational problems, while others linked it to the controversy over Messi's Hong Kong friendly match. Cotti's official Weibo subsequently responded that the app was being restored to the shelves due to a version upgrade and suggested that users place orders through the WeChat mini program first. This article will sort out the course of the incident, netizens' reactions, and the official response, and review a series of Cotti's recent moves. [more…]

Luckin Coffee's pricing error on Ele.me sparks controversy: two lattes for 6 yuan get delisted and an apology issued

The lingering warmth of the weekend has barely faded, and on Monday morning office workers are still steeped in drowsiness, with a cup of coffee becoming essential to wake themselves up. Yet this morning, many early risers discovered that two lattes from Luckin Coffee on the Ele.me platform cost only 6 yuan, and this abnormally low price quickly ignited social networks. Some seized the chance to place orders, joyfully starting the new week, while others had just paid when their orders were unilaterally canceled. Luckin then urgently shut down its Ele.me stores and issued an apology, admitting it was caused by a configuration error by operations staff. This sudden price bug not only left some consumers with false hope, but also sparked discussion about who should pay for corporate mistakes. Was this blunder a mistake or marketing? And how should consumers view the cancellation of low-priced orders? This article will sort out the ins and outs of the incident and bring a professional perspective from Front Street Coffee. [more…]

Four tea bases from Chagee will be discontinued across all channels on May 9, affecting 8 drinks including Jinwu Fuyao and Qu Yunnan.

Recently, a notice purported to be an internal all-channel delisting announcement from Chagee has been circulating on social media, drawing widespread attention and discussion among fans. The notice indicates that four ingredients—Rose Narcissus, Green Mandarin Pu'er, Rose Pu'er, and Roasted Fragrance Yellow Tea—along with eight related tea drinks, will be completely discontinued starting May 9, 2025. Among them are several popular limited-edition items such as Golden Crow Fuy [more…]

Lucky Cup's delisted ingredients were required to be poured down the drain and destroyed; unopened oat milk and syrup being wasted sparked heated discussion.

The chain coffee brand Lucky Cup recently drew attention due to the way it disposed of ingredients for discontinued products. According to multiple netizens claiming to be store employees, the company required that unopened materials such as oat milk, taro paste cans, and osmanthus syrup be uniformly poured into drains for destruction, with video and photographic evidence required, or the stores would be penalized. After images of large quantities of intact ingredients being directly discharged spread, many industry peers confirmed that this did happen, while netizens launched discussions around food waste, environmental pollution, and compliance. The brand has now removed the related products from its ordering mini-program, but whether the destruction method is reasonable still merits further consideration. [more…]

Mixue Bingcheng's 1-yuan ice cup was delisted by stores as soon as it launched, bringing the conflict between franchisees' costs and profits to the surface.

In the scorching summer heat, ice cups have become a trendy way to cool down. Mixue seized the moment to launch its 1-yuan "Snow King Ice Cup," aiming to shake up the market with a low price—only to have it urgently pulled from stores in multiple locations the very next day. Consumers found that the actual price didn't match the promotion, that the ice cup turned into water by the time they got it, and that staff knew nothing about the product standards, while franchisees complained of razor-thin profits or even losing money. Behind this seemingly lively marketing campaign lie problems such as insufficient communication between the brand and its stores and an imbalance in cost accounting, reflecting the operational worries lurking beneath intensifying competition in the ice cup sector. [more…]

HEYTEA's "Buddha Joy Tea" collaboration was summoned for talks and taken down, as the commercialization of religious elements sparked both legal and public opinion scrutiny.

The "Buddha Joy Tea" series, a collaboration between Heytea and the Jingdezhen China Ceramics Museum, was urgently pulled from shelves just days after launch because it used religious figures such as bodhisattvas and arhats in commercial packaging. The Shenzhen Municipal Ethnic and Religious Affairs Bureau determined that it was testing the boundaries, and after being summoned for talks, Heytea quickly made corrections. This incident not only abruptly ended the viral popularity of the "Speechless Bodhisattva" cup, but also once again brought the legal red line on the commercialization of religious elements into public view. For the coffee and tea beverage industry, how co-branded marketing can strike a balance between creativity and compliance has become an issue that urgently needs consideration. Front Street Coffee always pays attention to industry trends and reminds brands that while chasing hot topics, they must not ignore the sensitive boundaries of law and culture. [more…]

Luckin stores concentrate on destroying Coconut King series ingredients, behind the full delisting of the third anniversary limited edition products

It is not uncommon for chain coffee brands to destroy inventory in bulk due to expired ingredients or quality issues, but what Luckin recently discarded on a large scale was a batch of coconut royale series ingredients that were still within their shelf life. This pink liquid was not spoiled, but rather the normal color of the third-anniversary limited-edition product. From the April collaboration with Pop Mart that triggered a buying frenzy, to now going days in stores without selling a single cup, the fate of the coconut royale series reflects the harsh reality after a new product's hype fades. Front Street Coffee notes that this incident has also sparked consumer discussion about product lifecycles and inventory management. [more…]

Luckin Achieves Overall Profitability: Why Coconut Latte Went Viral, and a Roundup of the Most Worth-Drinking Beverages

After weathering a financial scandal, delisting, and a top-level restructuring, Luckin Coffee has finally received good news: it has achieved overall profitability. At the same time, viral drinks such as Coconut Latte continue to trend, bringing the brand back into the public eye. This article sorts through Luckin's recent financing rumors, business turnaround, store scale, and new product landscape, and discusses what makes Coconut Latte taste so good and why it became a hit. If you are also looking for Luckin's most worthwhile drinks, or want to know Front Street Coffee's recommendations for related beans, this article will give you clear answers. [more…]

Lisa's photo sparks hype for Heytea's matcha series, but global buy-one-get-one-free promotion stirs controversy over ingredient shortages

Blackpink member Lisa inadvertently showed off a cup of Heytea's Triple Thick Matcha on social media, quickly sparking global fan attention. Multiple Heytea overseas official accounts swiftly claimed it and seized the moment to launch a "Lisa Custom Edition," then further rolled out a buy-one-get-one-free matcha series promotion at stores worldwide. However, on the day of the promotion, consumers in many parts of China found that the matcha drinks were sold out early, and some even received incorrectly made beverages. Stores explained that ingredients were consumed too quickly and prep took time, but some fans were not buying it, arguing that if the brand wanted to ride a celebrity's hype, it should have prepared adequately in advance. [more…]

Luckin's Light Jasmine sells like hotcakes but draws collective complaints from staff: shaking tea is too tiring, they hope it gets discontinued

Luckin Coffee has recently grabbed a lot of attention with its co-branded campaigns and its new drink, "Gentle Jasmine." Dubbed by netizens as a "stand-in for Boya Juexian," this milk tea has seen its sales soar, becoming the top seller in many stores. However, in stark contrast to the booming sales, a wave of calls to "vote Gentle Jasmine off the menu" has surged within Luckin's employee circles. The reason is simple: this drink has a complicated preparation process, requiring staff to hand-shake each cup using a shaker, which becomes overwhelming when orders pile up. With more shaker-made new products set to launch next week, employees' anxiety has reached its peak. This article will take a deep dive into the reasons behind this phenomenon and explore the solutions proposed by employees. [more…]

New Accounting Law Takes Aim at Financial Fraud: Luckin Coffee Named by the Ministry of Finance, Penalty Cap Leaps from 100,000 to Ten Times the Fine

Recently, the Ministry of Finance, in a new series of interpretive articles on the Accounting Law, named Luckin Coffee, Evergrande Real Estate, and other domestic and overseas listed companies for financial fraud, sparking widespread attention. The article pointed out that a major reason for the frequent occurrence of egregious financial fraud is that the cost of breaking the law is too low. Under the original Accounting Law, the maximum penalty for fraudulent enterprises was only 100,000 yuan, which was difficult to create an effective deterrent. In 2020, Luckin Coffee self-disclosed inflated transaction revenue of about 2.2 billion yuan, was delisted from Nasdaq, and reached a settlement with the U.S. SEC for a civil penalty of $180 million, and was also fined 61 million yuan in China. The new Accounting Law, effective July 1, 2024, significantly increases penalties, changing to "confiscate one and fine ten," with no upper limit on fines. This article reviews the entire course of Luckin's fraud, its consequences, and the key points of the new law, and discusses subsequent compensation mechanisms. [more…]

ChaPanda's Ponkan series returns, and staff peeling fruit segments and removing the pith on site has sparked discussions about work pressure.

Chabaidao recently announced that its highly popular Pai Pai Gan (ponkan orange) series from last year is officially returning, with two new drinks: Shushi Pai Pai Gan and Pai Pai Gang Shang Hua. The company emphasized that each cup of fruit tea is made with fresh ponkan orange pulp, insisting on genuine ingredients. The news delighted many longtime customers, but brought back memories for store employees of the terror of hand-peeling citrus last year. According to the recipe, staff must remove the segment membrane, pith, and white core from the pulp one by one, keeping only plump juice sacs—an extremely tedious prep process. During peak hours, peeling speed falls far short of consumption, and with this year's added tasks of washing tea, cutting fruit, squeezing grass juice, and cooking pearls, the staffing shortage has become even more acute. Some employees, at a loss, took it upon themselves to delist hard-to-make drinks to buy time for prep, while consumers hold differing views on whether the fine removal of white pith is truly necessary. [more…]

Luckin Coffee Plans to Enter the US Next Year: Can Its Low-Price Strategy Shake Starbucks' Position?

Recent reports suggest that Luckin Coffee plans to enter the US market as early as next year, aiming to challenge local giants like Starbucks with affordable beverages priced at $2 to $3. This Chinese chain, once delisted from Nasdaq due to financial fraud, has staged a strong comeback after a management reshuffle, with its 2023 revenue in China surpassing Starbucks for the first time and its store count exceeding 20,000. Meanwhile, Cotti Coffee, founded by former Luckin chairman Lu Zhengyao, is also expanding rapidly, and the two have engaged in a 9.9 yuan price war domestically. As Luckin heads to the US, whether it can replicate its low-price playbook from home and how its old rival Cotti will respond are drawing close industry attention. [more…]

Snow Lake Capital Turns Bullish on Luckin: From Short-Selling Rumors to a Heavy Stake, an In-Depth Analysis of Luckin's Road to Recovery

Snow Lake Capital, once seen as the mastermind behind the short-seller report that exposed Luckin Coffee's financial fraud, is now loudly bullish on Luckin. Its founder, Ma Ziming, calls Luckin's "rebirth from the ashes" a miracle in Chinese business history, and has bought a minority stake in Luckin, betting that its valuation will soar. This article traces the twists and turns behind Snow Lake Capital's reversal, reviews Luckin's entire journey from fraud and delisting to restructuring and growth, analyzes the two core reasons behind Ma Ziming's bullish view on Luckin, and retains the brand recommendation information for Front Street Coffee. [more…]

Luckin Coffee announces push to return to main board listing on US stock market, store count surpasses 20,000 after five years of rectification

Lu Jin, co-founder and CEO of Luckin Coffee, revealed at the 2025 Xiamen Entrepreneurs Day conference that the company is actively working to return to the main board of the US stock market under the guidance of the Xiamen Municipal Party Committee and Municipal Government. This chain coffee brand, which listed on Nasdaq in 2019 and was forced to delist in 2020 due to financial fraud, has undergone five years of comprehensive restructuring. Today, its store count has surpassed 20,000, overtaking Starbucks China, with a market value of approximately US$10.9 billion. In July this year, Luckin opened two stores in New York, sparking market speculation about its return to the United States. Meanwhile, Bloomberg reported that its largest shareholder, Centurium Capital, is considering bidding for the British brand COSTA, a move seen as helping to bolster Luckin's globalization narrative. [more…]

Luckin's alcohol-free beer series has been fully discontinued, with stores in multiple regions centrally destroying their inventory of raw ingredients.

Luckin Coffee's "Triumphant McCafé Series" non-alcoholic beer drinks, launched in collaboration with Havoc in Heaven, has been declared fully discontinued after a brief market trial. This limited-edition product, once promoted for "containing 90ml of non-alcoholic beer" and briefly trending on Weibo, ultimately led to significant inventory buildup in many stores due to lackluster consumer feedback and low repurchase rates. Before September 30, all stores are required to destroy all beer ingredients on their own, and social platforms have once again seen spectacular scenes of employees collectively pouring out the drinks. This article will review the entire process of the series from its high-profile launch to its quiet exit, analyzing the challenges and helplessness that fast-moving consumer chain brands face in product lifecycle management. [more…]

BMW Silver Card members scramble for Luckin free coffee vouchers, BMW APP overwhelmed and crashes

Recently, many BMW owners have been complaining on social media that the BMW APP freezes or even crashes, and the culprit turns out to be the rush for free Luckin Coffee vouchers. It turns out that any Silver Card member verified on the BMW APP can claim one free Luckin coffee voucher every month, while Black Card and Gold Card members can get two. As the number of vouchers is limited, owners faithfully wait for member week, overwhelming the system. Some have compiled detailed guides, others have shared screenshots of their hour-long voucher-grabbing attempts, even joking that they want to "drink back the money they spent on the BMW." This voucher-grabbing frenzy not only reflects the appeal of brand collaborations, but also makes one sigh: so even luxury car owners will race to click for a cup of coffee worth just a dozen yuan. [more…]

CHAGEE's first Vietnam store hits trouble before opening: App map embroiled in South China Sea nine-dash line controversy, sparking collective boycott by local netizens

Chinese new tea beverage brand Chagee originally planned a high-profile opening of its first store in Ho Chi Minh City, Vietnam, but on the eve of the launch, a map in its app suspected of showing the "nine-dash line" in the South China Sea sparked a strong backlash from Vietnamese netizens. Tens of thousands flooded its official Facebook page to express anger, the brand's app was removed from both major app platforms, and a tough response from what appeared to be an official account on TikTok poured fuel on the fire. As of now, Chagee has yet to make a formal response. This boycott storm triggered by a map has not only cast a shadow over the brand's overseas expansion but also sounded a warning bell for other Chinese brands planning to enter the Vietnamese market. Front Street Coffee continues to follow international developments in the coffee and tea beverage industry. [more…]

Luckin Coffee's 2022 Financial Report Turns Profitable: A Review of Key Strategies from Financial Turmoil to Counter-Trend Growth

In 2022, Luckin Coffee delivered a surprising report card: total net revenue for the year reached 13.293 billion yuan, and operating profit turned positive for the first time. From a record-breaking Nasdaq listing, to delisting due to financial fraud and a top-management reshuffle, and then to completing debt restructuring and returning to profitability, this brand's journey has been more twists and turns than a TV drama. Under the double squeeze of the pandemic's impact and debt pressure, what did Luckin rely on to turn things around? This article will sort through its pace of store expansion, coupon strategy, hit-product logic, launch speed and pricing, franchising and lower-tier market layout, as well as key moves such as signing endorsements and youth-oriented marketing, to reconstruct a more complete path of Luckin's recovery. [more…]

Starbucks App icon switches from the in-your-face siren back to the classic mermaid—is the membership campaign wrapping up, or is it bowing to public opinion?

The Starbucks app icon has recently returned to the classic "double-tailed siren" image, after the close-up half-mermaid face logo launched last month sparked widespread criticism. The new design zoomed in on the crown and yellow five-pointed star, intended to coincide with the "Starbucks Rewards" member star-collection campaign, but users described it as "too ugly," "very sneaky," and some even thought it was a knockoff app. After the official reversion to the old version, an employee revealed that the main reason was that the one-month Diamond Star member upgrade campaign had ended. This logo controversy reflects the delicate relationship between brand visuals and user emotions, and also brings to mind the steady strategies of brands like Front Street Coffee in shaping their image. [more…]